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Frequently Asked Questions

Below are a list of FAQ’s. Take a look at them as our team at The Luxury Hut Pawnbrokers are here to answer any other question apart from the ones answered below. Contact us today.

Are you members of any professional associations?
  • We are members of the National Pawnbroking Association and follow all their guidelines.
  • These guidelines are in place to protect and help you
Can I pawn more than one item at a time?
  • Yes. You can bring in as many items as you like.
  • Each pledge item can be redeemed on its own, or with other pledge items, when the appropriate interest and loan amounts have been paid off.
Do I need to make monthly payments?
  • No, when you are ready to redeem your item, you pay back the money you borrowed, plus the total amount of interest due and we will return the item back to you.
Does it matter if my valuables are damaged or out of fashion?
  • No it usually does not matter if your items are damaged or out of fashion but you can generally borrow more money if your items are in a better condition.
How and when do I get the money?
  • If you accept our loan offer, you will receive cash on the spot!
How long can I keep an item in pawn for?
  • Items can be held in pawn for up to seven months.
  • You can pay your loan off at any time in this period and will only be charged interest on the amount of time your asset was on loan.
How much will I get?
  • We loan from £10 to £100,000.
  • The amount of money you receive is based on an evaluation of your item’s market value, determined by our team of market experts.
What are the terms and conditions?
  • There is no minimum period for any loan contract. The maximum period is seven months
  • The maximum APR you will be subject to is 151.82%.
  • Example loan calculation:
  • A customer borrows £100 on a seven-month contract at a rate of 7% per month. He returns after two months to redeem his items. He will repay the original £100 lent, plus the interest accrued in the period of £14. He has his item returned for a total payment of £114 No additional fees are incurred.
  • For more details please view our terms and conditions here.
What do you lend against?
  • Jewellery – Most types of jewellery including rings, bracelets, necklaces and earrings containing gold, platinum, diamonds and other gemstones.
  • Fine watches – Luxury watches including Rolex, Cartier, Breitling, Audemars Piguet and Tag Heuer
  • Precious metals and coins – including foreign gold, sovereigns and Krugerrands
  • Loose diamonds and precious gemstones – any size diamonds considered, they DON’T need to be certificated
  • Certain collectables and certified art – All types of fine art including paintings, sketches and sculptures, and most types of antiques including Victorian, furniture and collectables
  • Luxury handbags – Such as Louis Vuitton, Marc Jacobs and Chloe Call us if your valuable is not on this list.
What does it mean to Pawn?
  • Let’s start with what it doesn’t mean. It is not selling something.
  • A pawn loan allows you to borrow money today on your valuables without having to sell them.
  • A pawn loan allows you to get your valuables back after you pay off your loan.
  • A pawn loan allows you to extend your loan period without penalty.
  • A pawn loan will never hurt your credit and there is no lengthy application process to go through.
What happens if I don’t reclaim my item after seven months?
  • We will contact you once seven months has passed from your loan agreement.
  • If you still do not make contact with us we will sell the item on your behalf.
  • We aim to achieve the highest market price for you.
  • Any excess over the amount you borrowed and the interest accrued will be returned to you.
  • We will contact you to discuss returning the excess money to you.
  • We really don’t like selling items of sentimental value and so our financial department is always willing to work with you to work out a repayment plan.
What if I can’t get to your premises in Hatton Garden?
  • No problem. Please call us on 0207 242 5411 and we can discuss options with you.
  • You can always send your items to us. You may be provided with a special delivery envelope or we will arrange for courier collection if the item is larger or more valuable.
Where will my valuables be stored?
  • All valuables are stored safely in specialist holding vaults which are fully secured and insured.
Why do people use pawnbrokers?
  • Pawnbroking shops offer people a quick, convenient and confidential way to borrow money.
  • A short term cash need can be met with no credit check or legal consequences if the loan is not repaid.
  • You are simply borrowing from yourself.
Will default on a loan affect my credit score?
  • We do not report people to credit agencies.

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0207 242 5411

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© The Luxury Hut is a trading name of Golden Cash Limited. Authorised and regulated by The Financial Conduct Authority for pawnbroking.
Registered in England as Golden Cash Limited. Registered Number is 07309335. Registered office address: Treviot House, 186-192 High Road, IIford, Essex, IG1 1LR.

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